Privacy Policy

1. Introduction

CHCTECH ("we", "us", or "our"), a Cooper Hargreaves & Co. brand, respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our enterprise technology advisory services. We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, and job title.
• Contact Data: Corporate email address, telephone numbers, and business address.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system.
• Usage Data: Information about how you use our website and services.

3. How We Use Your Information

We will only use your personal data for core business purposes, including:

• To respond to your inquiries regarding architectural briefings or consulting engagements.
• To manage our relationship with you and your organization.
• To improve our website, services, and client experiences.
• To comply with legal or regulatory obligations.

4. Data Security & Sovereignty

As specialists in sovereign cloud architecture and ASD Essential Eight compliance, we take data security seriously. We have put in place appropriate technical and organizational measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In alignment with our consulting principles, client data is stored on secure, onshore infrastructure within Australia wherever possible.

5. Disclosure of Your Information

We do not sell or trade your personal information to third parties. We may share your data with trusted third-party service providers (such as secure hosting partners) who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential and comply with the Privacy Act.

6. Your Legal Rights

Under the Privacy Act, you have the right to request access to the personal information we hold about you and to ask that we correct it if it is inaccurate, out of date, or incomplete. If you wish to exercise these rights, please contact us using the details below.